SST Information

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Volunteer Information

What is an SST Volunteer?

SST is short for Schoolies Support Team. Volunteers in this team are recruited each year to assist with delivering the safety response. These Volunteers are community minded citizens who wish to help the school leavers celebrate safely. These Volunteers are normally not associated with any other community organisation at the Safety Response (eg. Rosies, Drug Arm, Chill Out Zone, Red Frogs and SES).

SST Volunteers are a friendly face to the school leavers and provide them with information and guidance. SST Volunteers patrol the response zone and provide a first point of contact for schoolies needing assistance, support, directions, general information or referral to other support services.

What Roles do SST Volunteers Undertake?

SST Volunteers are rostered during the Safety Response to participate through the following roles:

1. Headquarters Assistant - assisting other Volunteers to sign in/out, pack bum bags, distribute equipment, prepare refreshments for other Volunteers.

2. Wristband Assistant - placing wristbands onto school leavers wrists, recording wristband statistics & data via computerised tablet devices, assisting with queue monitoring, providing information and assistance to those preparing to collect their wristband.

3. Roving Street/Beach Patrols - walking the Response Zone in teams of four (4) providing advice and directions to school leavers and general Surfers Paradise visitors, conducting walk homes of schoolies at risk to their accommodation venue, identifying schoolies in need of assistance and referring them to the appropriate organisation, assisting injured, collapsed or intoxicated schoolies to a Recharge Zone or the Ambulance Treatment Centre for further assistance, handing out information and or participating in free food cooking and distribution during the Response.

What Don't SST Volunteers Undertake?

During the Training Session CSQL presenters will outline all aspects of what Volunteers can expect at the Safety Response. Importantly, CSQL also outlines the activities in which SST Volunteers should not become involved.

SST Volunteers...

  • Never Run or Jog,
  • Must Always Remain in Teams of Four (4),
  • Never physically intervene in fights or anti-social behaviour but rather visually monitor and verbally report the incident details via the communications network,
  • Never interfere with the role of Police or Security,
  • Do not try to 'counsel' or 'preach' to school leavers but rather offer them a warm smile and friendly ear,
  • Do not perform any role managed by any other agency or organisation at the Safety Response,
  • Never interfere with the role of or provide comment to the Media.

Code of Conduct

Each year all volunteers and paid personnel must sign their agreement to abide by the Code of Conduct issued by the Department of Child Safety, Youth and Women. The Code of Conduct is available on the Documents page of this website.

Positive Notices (Blue Cards)

Volunteers are required to hold a Positive Notice (Blue Card) issued by the Queensland Governments Public Safety Business Agency in order to participate in the Safety Response. The Documentation Page of this website has the necessary forms for you to apply, renew or confirm a valid card. All Blue Card paperwork must be submitted to CSQL prior to 30 September 2018. Only Volunteers who hold a CURRENT Blue Card may apply to assist after this date.

Why Volunteer?

Volunteering is a fantastic way to meet new people and assist our youth in a positive, supported environment. CSQL values the contribution of volunteers and will endeavour to make sure each volunteer receives the appropriate equipment and use of facilities in order to enjoy their Schoolies experience.

All SST volunteers will receive:

  • Assistance in applying for a free ‘working with children’ Blue Card
  • A free training session and response manual
  • SST T-Shirt and identification with lanyard
  • Refreshments during shift
  • Invite to SST celebration function
  • A Certificate of Appreciation & Service

Volunteering Dates:

Gold Coast Schoolies 2018 is from Saturday 17 to Friday 23 November 2018.

How to Apply:

Closed for 2018 - please visit again next year!

Tuesday, October 30, 2018
For direct assistance from Crime Stoppers Queensland Limited Administration Personnel regarding Volunteering with the Schoolies Support Team at the Gold Coast Schoolies Community Safety Response - please contact our State Office Monday to Friday between 8am and 4pm on 1300 309 355 or email to schoolies @

All information shared becomes the property of Police.

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