On Wednesday 11 May 2016 we celebrated the 1st Anniversary of the Martin Centre. The first call to our centre established on Monday 11 May 2015 presented into the system at 11.43am.
The Martin Centre was named in honour of retired Chairman of Directors Mr Kenneth Allan Martin.
In the first 12 months, over 53,000 telephone calls were answered with an average wait time of 17 seconds and an average call lasting 5min 05seconds. We understand the wait time is an average and some of our callers waited for longer periods of time. Thank you for your patience.
Remember it is a free call to contact us - so you can hang up if on hold and call back later for free - or by listening to our on hold messages you will be reminded about being able to report through our website or download our mobile app.
During the first 12 months 2,416 offenders were arrested and 6,683 charges preferred against those offenders. Drug crimes topped the list with 51.7% of the contacts related to drugs followed by 12.9% of reports about Personal Safety Crimes. The top ten suburbs list naturally shows Brisbane which is the default suburb for when no suburb is known for a report, closely followed by several Gold Coast suburbs and several regional towns or cities.
Importantly - the final count of information relates to contacts we were unable to take information for - but rather referred the caller to another agency. Over 17,664 telephone calls were answered which required referral to another agency in our first 12 months. Check out our website for more information about what sort of contacts we cannot assist with CLICK HERE
Having noted the last information - we do wish to point out that we are here to help 24 hours per day and will guide you down the right reporting path and then maybe next time you will have a better idea about what to contact Crime Stoppers for.
Thanks for your support of Crime Stoppers in Queensland!
On Monday 15 February 2016, Crime Stoppers Queensland released its contact statistics from the 2015 calendar year as part of its Annual Results Celebration Day.
This day provided Crime Stoppers Queensland Limited, a registered charity and community volunteer organisation with a chance to release statistical results or highlight the achievements of our community program in the previous calendar year.
In 2015, Crime Stoppers Queensland again achieved a record breaking year of results with more than 53,100 telephone calls and 10,800 online reports were received through our Crime Stoppers Queensland community program.
2,622 offenders were arrested on 7,115 charges as a result of this information entrusted with our community volunteer organisation – a 7.5% rise in arrest results against 2014 and a total 17.5% rise in the last two years.
Intelligence reports received by Crime Stoppers and passed to the Queensland Police Service, totalled 24,907.
As noted over 10,800 reports were received online through our website or our mobile app. Digital engagement with the community has resulted in a 32% growth in electronic reporting from 2014 to 2015, with a total growth of 77% in the last two years.
For comparison, the total arrest results for all of Australia in 2015 was 6,997 (2014 6,285). Queensland achieved 37% of the national arrest results in the year.
The closest other State or Territory behind Queensland was NSW with 1,459 – approximately half the success rate of our Queensland program.
Unfortunately, in 2015 the community witnessed some serious crimes including a shooting incident at a fast food restaurant and multiple murders. On November 5, 2015 the body of school girl Tiahleigh Palmer was located on the banks of the Pimpama River. The investigation into the death of Tiahleigh continues. Crime Stoppers Queensland has received over 300 information reports from the community however we are still missing that vital piece of the puzzle that can help investigators solve this crime. It is for exactly this type of crime that our community program exists with the public encouraged to contact Crime Stoppers anonymously and share with us information that may help to solve this matter.
In the last calendar year, Crime Stoppers Queensland was acknowledged internationally with five awards with the most important award being for greatest increase in arrests for communities over 3 million in population worldwide
Queensland has a lot to be proud of and that includes its own community Crime Stoppers program. In 2015 we:
- celebrated 25 years of service to the Queensland community culminating with our Silver Anniversary Dinner at Brisbane City Hall in September;
- reached the milestone of 30,000 offenders arrested since our program began in 1989;
- recorded a 100% growth in volunteer numbers (2010-2015);
- THE BIGGEST CHANGE IN OUR HISTORY... our community organisation launched this, our own self-managed contact centre, building stronger levels of independence for our community organisation.
The key feature of the Crime Stoppers program is anonymity and this instils trust in the community to contact Crime Stoppers.
In addition, today we seek media assistance to help clarify our role for the public.
In 2015, Crime Stoppers Queensland referred over 14,900 callers to other services for example:
- Over 1,200 warm transferred to Triple Zero for crimes in progress
- Over 4,400 referred to Policelink as the caller was a victim of crime
- Over 6,000 referred to Policelink as the caller was complaining about matters that required non-urgent police to attend their residence or workplace
- Over 2,500 referred to Scamwatch as the caller was a victim of or had been contacted by scammers.
Some Triple Zero samples where callers should not have contacted Crime Stoppers:
- Suspected armed person in park – watching now.
- Suspicious packages in CBD/bus stop.
- Missing Person in sight.
- Suicidal concerns for family/friend.
- Suspected armed men in a shopping centre – watching now.
- House currently being broken into.
- Traffic related mattes currently in progress.
Crime Stoppers is an intelligence gathering service for information about crimes or for witnesses. Making contact with Crime Stoppers will not result in immediate police action – it will result in an investigation which may take time.